Policy and Shipping
Ash.A co like any other artisanal creation you must handle with care.
All adornment pieces are hand sculpted by Cort&Ash.
We work with raw materials from the earth. Pieces may come with beautiful imperfections due to being handmade.
Each stone is carefully picked and cleansed before creating any Ash.A co adornment.
Rings should be removed when washing hands or handling rough objects.
Although the pieces are durable but do not leave in extreme temperatures. (Example: out the sun, hanging in CAR)
If needed we do offer repairs with a small fee plus shipping fee, it's case by case email first for pricing.
We have a strict NO REFUND/NO EXCHANGE policy!
Being each piece is hand sculpted and no stone is alike, every creation is a one of one.
We do not create or process orders on weekends.
All Orders are shipped out Monday, Wednesday and Friday.
Adornments are made to order, please give 3 to 4 business days to create before being shipped.
For all repairs and questions please email us at